We ordered 30 boxes of laminate floor in a Home Depot store, and we’re supposed to pick it up ourselves. When we got home I saw their website sells it for exactly the same price with free shipping (usually things that heavy are priced a lot more than in-store). I called customer service and after a while someone from the store called me back and said they will deliver it for free as if I ordered online. Just like that.
We also ordered a 60″ double vanity from Costco.com. The package weights 280lbs. Today in a new Costco catalog the price will drop for $200 starting March 1st. I called customer service and they will credit my card once the sale starts. Just like that.
If there’s anything that makes me happier than spending money, it’s customer service like these.